ICT User Profile
Date: 02/2023
1.0 Introduction:
This document sets out the procedures for adding and terminating new users from ITM’s systems
2.0 Purpose:
The purpose of this document is to standardize the procedure so steps are not missed.
3.0 References:
HR10 – Employment / Recruitment Policy
HR18 – Company Policy - HR
4.0 Definitions:
N/A
5.0 Procedure - Adding & Termination procedure
- Itmadmin 4> User Admin > Add or remove user
- Add/Remove user on HDR server in Sydney
- Add/Remove user on Samba server
- Add or Remove Freight Pac p> (general), b> (maintenance), d> (setup menu), h> user logins
- FreightPac add printer list
- Add/Remove user from Exchange, subscribe to shared folders if needed
- Add/Remove user from the archive server
- Run Mail Archiver command when the user is Added/Removed from Exchange
- Add/Remove user from website login
- Subscribe/Un-Subscribe Newsletter ITM ADMIN
- Add or Remove from Konica fax machines via web and update keypad
- Update Address book select department and Add/Remove in Genero
- Add or revoke ICS Certificate apply for one if needed
- Backup emails / my docs to \\itm-exchange\pstexport
- Add/Remove emails from AD server> printer groups, passwords never expire
- Add/Remove in AD Duo Security Group / DUO Admin Panel
- Add/Remove User to 3CX and add to call group
- Add/Remove Alarm code/swipe access(return ID card) if applicable
- Update user sheet with new details eg employee1 delete, add employee 2,
- Advise Kellen from Pengelly's kellen.dalton@pengellys.co.nz new/terminated staff member
6.0 Forms
Staff Employment and Termination Checklist (HR10.003 )
Note: Some users will stay on system for a while to monitor new incomming emails. In this case do not delete in itmadmin – change password and document on user sheet with comments on cell.